RETURNS & EXCHANGES POLICY

🔁 RETURNS & EXCHANGES POLICY

Returns & Exchanges – WORLD11

Your satisfaction is important to us. Please review our policy carefully before placing your order.

🚫 Personalized Jerseys

• Personalized or customized jerseys (name, number, or any custom request) are non-refundable and non-exchangeable.

• This includes cases where the customer provided incorrect personalization details.

🔄 Returns & Exchanges (Non-Personalized Items)

• We offer a 7-day return or exchange guarantee, in accordance with consumer protection laws.

• The 7-day period starts from the date the order is delivered.

• Items must be:

  • Unworn and unused

  • In original condition

  • With original packaging

📩 How to Request a Return or Exchange

To request a return or exchange, please contact our support team within 7 days of receiving your order:

📧 servicewolrd11.store@gmail.com

Our team will guide you through the process.

⚠️ Non-Eligible Items

We do not accept returns or exchanges for:

• Personalized/customized jerseys

• Items damaged due to misuse

• Items returned after the 7-day period