PRIVACY POLICY & TERMS

🔒 PRIVACY POLICY

Privacy Policy – WORLD11

At WORLD11, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from world11.store.

1. Information We Collect

When you visit our store, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by third-party providers)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support requests

  • Prevent fraud and unauthorized transactions

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

3. Payment Security

All payments are processed through secure third-party providers (such as Shopify Payments, PayPal, or Stripe).
We do not store or have access to your full payment details.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential site functionality

  • Analyze traffic and performance

  • Personalize your experience

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

  • Payment processors

  • Shipping and logistics partners

  • Legal authorities if required by law

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal obligations

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

To exercise these rights, contact us at:
📧 support@world11.store

8. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

9. Contact Information

📧 servicewolrd11.store@gmail.com

📜 TERMS OF SERVICE

Terms of Service – WORLD11

By accessing or purchasing from world11.store, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using our website, you confirm that you are at least the legal age in your country.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities or discontinue products without prior notice.

  • Product images are for illustrative purposes only and may vary slightly from the actual product.

3. Pricing & Payments

  • All prices are displayed in the currency shown at checkout.

  • Prices may change without prior notice.

  • Payments are processed securely through trusted third-party providers.

4. Order Accuracy

  • Customers are responsible for providing accurate shipping and personalization details.

  • WORLD11 is not responsible for delays or losses caused by incorrect information provided by the customer.

5. Shipping & Delivery

  • Orders are processed within 2–6 business days.

  • Estimated delivery time after dispatch is 7–12 business days.

  • Delivery times are estimates and may vary due to customs, carrier delays, or external factors.

6. Returns & Exchanges

  • Personalized or customized items are non-refundable and non-exchangeable.

  • Non-personalized items may be returned or exchanged within 7 days of delivery, in accordance with consumer protection laws.

  • Items must be unused and in original condition.

7. Intellectual Property

All content on this website (logos, images, text, graphics) is the property of WORLD11 and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

WORLD11 is not liable for:

  • Indirect or consequential damages

  • Delays caused by shipping carriers or customs

  • Misuse of products

Our maximum liability is limited to the value of the purchased product.

9. Prohibited Uses

You may not use this website to:

  • Engage in unlawful activities

  • Violate intellectual property rights

  • Transmit malicious code or malware

  • Harass or abuse others

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with applicable international commerce and consumer protection laws.

11. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be effective immediately upon posting.

12. Contact Information

For questions regarding these Terms, contact us at:

📧 servicewolrd11.store@gmail.com